Customer FeedBack Management

Turning Customer Data Into Intelligent Engagement

Collect customer feedback with effortless self-serve survey capabilities that can evolve to a powerful Enterprise CX program. KatieXM offers a fresh approach to designing and scaling yout Customer Feedback Management Program.

Cost Effective

Creating EX/CX Programs to meet any budget

User Friendly

Easy to read insightful data you can act upon

Easy to Deploy

You focus on the results and we’ll do the heavy lifting

Choose a plan that fits your needs

Basic

$0 / month

Quick and easy self-serve survey styling at your fingertips.

Free SIgn Up

Professional

$20 / month

Self-serve survey styling with branded and customized capabilities.

See All Features

Enterprise

Contact Us

Customer Experience Management solution with survey building and real-time dashboard reporting.

See All Features

Effortless Data Collection

Design
Create a program using custom measurement and industry standards for a program that provides high-quality actionable data, whether using our self-serve option or our managed services.
  • NPS – Net Promoter Score
  • CES – Customer Effort Score
  • SCAT – Customer Satisfaction
GET STARTED TODAY

Send Surveys for Free Now

Collect
KatieXM allows you to collect feedback across multiple channels at key points to give you a wide-lens view of your brand performance and its customer journey.
  • Voice / QR Code / App intercepts
  • Email / POS Receipt / Web intercepts
  • Tablet / Kiosk
  • Live Intercept
GET STARTED TODAY

Sign up for free

Report
Work with our managed service team to centralize your experience and operational data in a dynamic and visually appealing dashboard that provide a comprehensive view into your data.
  • Real-time reporting
  • Role-based dashboards
  • API Integration
  • Text & Sentiment Analytics
  • Multi-Channel reporting
GET STARTED TODAY
Request a Demo
Action
KatieXM takes your data and helps you focus on real-time recovery to improve customer retention, lower operating costs and increase revenue and customer lifetime value.
  • Closed loop service recovery
  • Customer turn-around
  • Employee Coaching
  • Business decision insight
GET STARTED TODAY
Request a Demo
Turn Customer Data Into Action.
Request Demo
Experiences
Solutions
Work
Careers
Blog
About
Keep In Touch

     
    © ANDX 2024. All Rights Reserved | Privacy Policy

    Request A Demo

    Our SaaS based Customer Feedback Management (CFM) platform houses all of your CX data, along with customer loyalty, performance, and operational data into one powerful, secure, and user-friendly hub.

    Let's Chat

    Talk to one of our ANDXperts to learn more about our Workplace Solutions.

    We use cookies on our website to make sure you get the best experience from your visit. Please confirm that you accept the use of cookies & our privacy policy.
    Accept Cookies
    HOW CAN WE HELP?
    Contact Us
    Connect with us by filling out the information below, and a representative will contact you shortly. Looking for job postings? Check out our Careers page.












      HOW CAN WE HELP?
      Contact Us
      Connect with us by filling out the information below, and a representative will contact you shortly. Looking for job postings? Check out our Careers page.